Intelligent Quote Enquiry System — for home services, renovation, and maintenance businesses

Turn messy quote requests into follow-up-ready jobs.

SystIQ builds AI quote intake systems for renovation firms, contractors, aircon servicing teams, cleaning companies, pest control providers, and home service operators — so every enquiry is answered, qualified, and routed before the customer asks another vendor.

📥 24/7 quote capture
📋 Job details upfront
Urgent jobs routed
💬 WhatsApp handoff
🔔 Follow-up automated
The real problem

Most quote requests are not quote-ready.

A message like “need renovation quote” or “aircon not cold” is rarely enough to act on.

Your team still has to clarify the property type, location, scope, urgency, photos, budget, and timeline.

That delay is where warm enquiries get lost.

"Having a website is not the same as having a system. A system answers, qualifies, and routes — before your team has to."
What changes

Your website starts preparing the job before your team steps in.

Instead of sending every visitor to a generic form or WhatsApp button, SystIQ guides the enquiry, collects the missing details, and turns the request into something your team can act on.

The enquiry flow Today With SystIQ
Initial contact Visitor clicks WhatsApp and sends a vague message. Visitor is guided through the right intake questions.
Job details Your team asks the same questions manually every time. The system captures scope, property type, location, urgency, photos, and contact details.
Job priority Urgent jobs and casual enquiries look the same. Requests are routed based on job type, urgency, and readiness.
Follow-up Follow-up depends on whoever remembers to send it. Follow-up reminders keep warm enquiries from disappearing.
Visibility The owner has no clear view of enquiry quality. Monthly reporting shows enquiry volume, response gaps, and quote-ready opportunities.

The goal is not to replace your team. It is to remove the repetitive first layer so your team spends more time quoting, scheduling, and closing real jobs.

System capabilities

Built for enquiries that need more than a name and phone number.

A usable quote request needs context. The system collects the right details before your team steps in.

How the flow works

From vague enquiry to structured job request.

The system guides each prospect through the right questions based on the job they need. Your team receives the context needed to quote, schedule, or follow up properly.

1
Step 1

Visitor chooses the service

The visitor selects what they need: renovation, aircon servicing, cleaning, pest control, repair, maintenance, or another service.

2
Step 2

The system asks the right questions

The intake flow changes based on the service. A renovation request may ask about property type, scope, budget, timeline, and site visit preference. A cleaning request may ask about home size, frequency, date, and add-ons.

3
Step 3

Customer shares contact and supporting details

The system captures name, phone, preferred contact method, location, photos, documents, and any notes needed for the job.

4
Step 4

Enquiry is prioritised and routed

Urgent jobs, high-value projects, and ready-to-book customers are flagged differently from general enquiries or early-stage price comparisons.

5
Step 5

Your team receives a structured handoff

Instead of "Hi, can quote?", your team receives a short job summary with the key details and a suggested next step.

6
Step 6

Follow-up continues automatically

If the customer does not confirm, the system follows up with reminders, available slots, or next-step prompts based on the enquiry type.

Example interaction
Customer
I need a quote for my kitchen renovation.
System
Sure. To route this properly, can I check a few details?
  • Is this for HDB, condo, or landed property?
  • Are you renovating only the kitchen or other areas too?
  • When are you hoping to start?
  • Do you have a rough budget range?
  • Would you like to upload photos or a floor plan?
  • Are you looking for a site visit or an initial estimate first?
Use cases

Built around the way home service enquiries actually come in.

A renovation enquiry, an aircon repair, and a pest control request should not follow the same intake flow. The system adapts based on service type, urgency, and the details your team needs before responding.

Lead handoff

Your team gets the context before they reply.

A vague WhatsApp message creates work. A structured handoff reduces it.

Instead of this

“Hi, how much for renovation?”

Your team gets this:

New quote request
Service typeKitchen renovation
Property typeHDB
LocationTampines
ScopeCabinets, countertop, backsplash, electrical points
TimelineStart in 2–3 months
Budget rangeSGD 15K–25K
Photos / floor planUploaded
UrgencyPlanning stage, not emergency
Preferred contactWhatsApp
Suggested next stepSend site visit slots and ask whether hacking is required

That is the difference between another lead and a job your team can actually act on.

Fewer vague chases. More jobs your team can actually quote.

No more starting every WhatsApp from zero.

Urgent jobs get flagged before your team has to guess.

Your team spends time on the jobs that are ready — not on chasing incomplete details.

Photos and documents arrive before the first reply, not after three back-and-forths.

The output is not just a conversation.

The output is a structured, operationally useful job summary your team can act on immediately.

Why SystIQ

We don't automate before we understand your quote flow.

A home service enquiry flow is not just a chatbot and a contact form. The real work is deciding what to ask, what to flag, what to route, and what should happen next.

That is why every SystIQ engagement starts by mapping your current quote process before we build anything.

"AI doesn't fix a messy quote process. It makes the mess move faster."
Implementation process

A practical setup process for busy home service operators.

The goal is not to give you another tool to manage. It is to set up a working quote intake system with as little operational drag as possible.

1
Week 1

Quote flow audit

We review how enquiries currently come in, what your team asks manually, where leads get delayed, and what information is needed before quoting or scheduling.

2
Week 1–2

Intake flow design

We design service-specific flows for your main enquiry types — renovation, servicing, cleaning, pest control, repair, or maintenance.

3
Week 2

Content and knowledge setup

We configure the system around your services, FAQs, service areas, pricing guidance, operating hours, booking rules, and handoff preferences.

4
Week 2–3

Build and integration

We connect your website, enquiry flow, WhatsApp handoff, booking calendar, forms, and follow-up logic based on your workflow.

5
Week 3

Testing and refinement

We test the system against real enquiry scenarios: urgent repair, casual price comparison, serious quote request, recurring service interest, and incomplete customer details.

6
Ongoing

Launch and monthly reporting

After launch, we track what changed: enquiries captured, qualified jobs, response speed, follow-up, booked jobs, and drop-off points.

What we measure

If the system is working, the numbers should show it.

We don't measure success by whether the AI replied. We measure whether more enquiries are captured, more quote requests arrive complete, and more jobs move to quote, schedule, or follow-up.

Enquiry capture
  • Website enquiries captured
  • After-hours enquiries captured
  • WhatsApp clicks and completed intake flows
  • Drop-off rate during enquiry flow
Lead quality
  • Qualified quote requests
  • Urgent jobs flagged
  • Requests with photos or supporting details
  • Enquiries with complete job information
Operational speed
  • Average response time
  • Time saved on repetitive intake questions
  • Enquiries routed without manual sorting
  • Site visit or service slot requests generated
Commercial outcomes
  • Quotes issued
  • Jobs booked
  • Follow-up replies
  • Repeat service enquiries
  • Estimated revenue from tracked enquiries

The baseline matters.

If more enquiries are captured after hours, you'll see it.

If more quote requests arrive with complete job details, you'll see it.

If follow-up converts more enquiries into booked jobs, you'll see it.

If the numbers aren't moving, we tell you what we're changing before you have to ask.

No baseline, no honest report.

We measure where you are before launch. That is the only honest way to know what actually changed after launch.

Right fit

This system works for businesses that are already getting enquiries.

It's built to capture what you're currently missing — not to generate demand from scratch.

This is a good fit if…

You run a renovation firm, contractor business, or home service company (aircon, cleaning, pest control, plumbing, electrical, or maintenance)

Your team receives online enquiries but spends time manually chasing job details before they can quote or schedule

Enquiries come in after hours and some are being missed or delayed

You rely on WhatsApp but every conversation starts from zero

You have multiple service categories that each need different intake questions

You want visibility into which enquiries are worth prioritising before your team spends time on them

🚫

This is not the right fit if…

You are looking for a brochure website with no conversion focus

Your business works entirely on referrals and receives very few inbound enquiries

You are not yet generating consistent website or social traffic

You prefer to handle all initial customer contact through personal relationships only

Founding Client Programme — 5 spots available

We're in our founding phase. We'd like to earn your trust first.

This isn't a promotional offer. We're not discounting to fill a pipeline. We're building a business worth trusting — and that starts with proving the system works on real businesses first.

What you get

  • 50% off the activation fee — any plan
  • Full Monthly Performance Programme rate — same as every future client
  • Dedicated, hands-on involvement at every stage of the build — more than a standard engagement
  • First access to new automations and system features as we build them — included at no extra cost

What we ask for

  • Genuine engagement with the process — not just a passive buyer
  • Permission to document results and publish a case study — you approve everything before it goes public
  • Honest feedback, especially when something isn't working
Apply for a Founding Spot
Pricing

Start with the quote flow your business actually needs.

A renovation firm, an aircon servicing team, and a cleaning business do not need the same setup. We recommend the right starting point based on enquiry volume, job complexity, and follow-up needs.

Not sure which plan fits? The audit shows where the current leak is. The package should fit that leak — not the other way around.

Questions

Questions home service operators ask before they decide.

Direct answers about fit, setup, WhatsApp, pricing, accuracy, and whether the system makes sense for your business.

What if my business has different service types?+
That is exactly why the intake flow should not be generic. A cleaning enquiry needs different questions from an aircon repair request. A renovation project needs different details from a handyman job. We map your main service categories first, then build the flow around what each one needs.
Is this only for renovation firms?+
No. The system can be adapted for renovation, aircon servicing, cleaning, pest control, repair, maintenance, and other home service businesses. The common thread is not the service category — it is the enquiry flow. If your team needs to collect job details before quoting, scheduling, or following up, the system can be built around that process.
Will this replace WhatsApp?+
No. For most home service businesses, WhatsApp is still the most practical handoff channel. The system improves what happens before WhatsApp. It captures the service type, location, urgency, photos, timeline, and other useful details first. Your team can still reply on WhatsApp — but they reply with context instead of starting from zero.
Can the system handle urgent jobs?+
Yes, but we define what "urgent" means for your business before launch. An emergency leak, electrical issue, or severe pest problem may need faster routing than a general renovation enquiry. During setup, we map urgency rules so the system knows which enquiries should be flagged for faster attention.
Can customers upload photos or floor plans?+
Yes. For jobs where visuals help, the system can prompt customers to upload photos, floor plans, screenshots, or supporting details before your team reviews the request. This is useful for renovation, repairs, aircon issues, pest control, and other work where seeing the situation matters.
Can AI give wrong prices or make promises we cannot fulfil?+
Not if the system is designed properly. We don't recommend letting AI freely quote jobs unless your pricing rules are clear and safe to automate. In many cases, the system should collect details, give pricing guidance if appropriate, and route the enquiry to your team for confirmation. The job of the system is to prepare better conversations, not overpromise on your behalf.
Do I need to change my existing website?+
Not always. If your current website is usable, we can review whether the intake system can sit on top of it. If the website is outdated, slow, or unclear, we may recommend rebuilding the page structure so the system has a stronger foundation. We will flag that before quoting, not after.
How do we know if it is worth the monthly cost?+
We start with a baseline. Before launch, we look at your current enquiry volume, response process, and where leads are leaking. After launch, we track enquiries captured, qualified quote requests, jobs booked, follow-up performance, and repetitive admin reduced. If the numbers are not moving, we raise it and adjust the system.
Next step

Find where your quote flow is leaking.

We’ll review how enquiries come in, what your team still collects manually, where response slows down, and what should be automated first.

Audit my quote flow See how quote intake works

You do not need more vague enquiries. You need cleaner quote requests your team can actually act on.