For Aesthetic Clinics & Wellness Centres

Your clinic should not lose bookings just because no one replied after hours.

Having a website is not the same as having a system. SystIQ builds the AI front-desk layer for aesthetic clinics, wellness centres, TCM practices, physiotherapy clinics, and body treatment businesses — so every enquiry is answered, qualified, and handed off before the lead goes cold.

💬 Enquiries answered 24/7
📅 Consultation booking automated
🔔 WhatsApp lead handoff
🔄 Post-treatment follow-up
The problem

Every week, your clinic is losing bookings it doesn't know about.

Most aesthetic clinics don't have a marketing problem. They have a response problem. Leads come in — then go quiet, because no one replied fast enough.

The reality

The manual process has a leak at every stage.

It's not that your team isn't working hard. It's that the current system depends entirely on human availability — and human availability has gaps.

What's happening now What should happen
Enquiry comes in outside hours. No one sees it until morning. Enquiry answered within 60 seconds, any time of day.
Coordinator reads the message, types a reply, waits. Lead waits. AI qualifies the lead, answers the treatment question, and offers a booking slot.
Lead has more questions. Coordinator is busy. Lead loses interest. All follow-up questions answered automatically. Lead stays warm.
If lead doesn't book, there's no follow-up. Silence. Automated nudge sent at 24 and 48 hours. Lead re-engaged without manual effort.
Appointment booked. Reminder sent manually — or forgotten. No-show. Automated reminders at 48 hours and 4 hours before. Designed to reduce no-shows.

The gap isn't effort. It's the system.

The system

One system. Four layers. Everything your front desk handles — running 24/7.

The SystIQ AI front-desk system is built specifically for appointment-driven clinics. Trained on your treatments, your pricing, and your booking process.

Built for medical-adjacent businesses

The AI handles enquiries. Your doctors handle medical decisions.

We've designed this system specifically for aesthetic and wellness clinics — which means we've built around the boundaries that matter most.

Your brand reputation stays protected. Your doctors stay in control of clinical decisions.

Audit my booking flow

The AI answers questions about your treatments — what they involve, expected results, downtime, pricing — the way a trained front desk coordinator would.

It does not give medical advice, assess suitability, or make clinical recommendations. Medical questions are flagged and routed to your team immediately.

The system is configured with PDPA-aware consent language, data capture, and retention practices.

You review and approve every piece of content the AI is trained on before go-live. Nothing is published without your sign-off.

Multilingual support (EN / 中文 / BM) available — the AI responds in the language the visitor uses.

In practice

Here's what it looks like when a real enquiry comes through.

An after-hours HIFU enquiry — from first website visit to confirmed booking, without anyone on your team lifting a finger.

10:47
Visitor arrives

A visitor lands on your website from an Instagram ad. Researching HIFU. It's 10:47pm.

10:47
AI responds instantly
Hi, I'm the virtual assistant for Glow Aesthetics. Are you looking for information on a specific treatment tonight?
How many sessions of HIFU do I need and what's the price range?
10:49
Treatment question answered
HIFU session count varies depending on the treatment area, skin condition, and individual goals. The doctor will advise what is appropriate during consultation. Our HIFU treatments start from SGD 480. Would you like to book a consultation to check what suits you?
Is there any downtime after?
10:51
Concern answered, booking offered
Downtime is usually limited, but it varies by person and treatment area. The clinic team can confirm what to expect during your consultation. Here are two available consultation slots this week: Thursday 3pm or Friday 11am. Which works for you?
10:54
Booking confirmed

Slot confirmed. WhatsApp confirmation sent to the client. Your coordinator receives: "New consultation booked — HIFU enquiry, Thursday 3pm. Treatment interest, pricing, downtime covered. Notes attached."

🔔
48 hrs before

Automated appointment reminder sent to the client.

🔔
4 hrs before

Final reminder with clinic address and what to expect.

💌
Day 2 post-treatment

Aftercare follow-up sent. Rebooking prompt triggered at day 28.

The audit

We measure the gap before we promise the uplift.

Before we build anything, we look at your current enquiry flow — so the system we build is designed around what your clinic actually needs, not a generic template.

The audit gives us the baseline. The system is built around that number.

No baseline, no honest ROI.

What the free clinic audit measures

Where enquiries are coming from and at what weekly volume

When they arrive versus when your team actually responds

How many convert to bookings versus go cold without a reply

Where the biggest leak in your enquiry flow is

Whether and how often follow-up is actually happening

Measure my clinic's gap

Free. No obligation. Takes 30 minutes.

The numbers

See what your clinic is currently leaving on the table.

Enter your clinic's numbers below. The calculator updates in real time.

Your clinic

Adjust the values to match your situation

SGD

Include WhatsApp, website chat, and web form submissions outside business hours

10%90%
5%60%

Potential enquiries recovered / mth

Previously missed, now answered

13

Est. bookings recovered / mth

At your conversion rate

3

Est. revenue opportunity / mth

Based on your avg treatment value

SGD 1,040

Monthly Performance Programme

Your plan cost

SGD 499

Est. uplift after retainer

Based on the assumptions above

SGD 541

This is an estimate, not a guarantee. Actual results depend on enquiry volume, lead quality, response process, treatment demand, and booking conversion. The audit gives us the real baseline before anything is built.

Getting started

Live in days. Tuned over the first month.

We keep the setup process tight. You need one onboarding call and your treatment list. We handle the rest.

What we need from you

One 45-minute onboarding call. Your treatment list and pricing. Calendar access. That's it.

Audit my booking flow
1
Day 1

Baseline audit

We review your current website, booking flow, and enquiry process. Map every gap. Identify what the AI needs to know.

2
Days 2–5

Build

We train the AI on your treatment menu, pricing, FAQs, and clinic protocols. Booking system integrated. WhatsApp handoff configured.

3
Days 6–7

Review & sign-off

You review every response the AI gives. We adjust tone, add treatments, fix anything that isn't right. Nothing goes live without your approval.

4
Week 2

Go live

System is active. Enquiries are being handled. You start receiving WhatsApp handoffs with qualified leads.

5
Weeks 3–4

Tune & report

We monitor conversation quality, booking conversion, and lead drop-off points. Your Monthly Performance Programme report is sent each month. Quarterly strategy session included on Growth and above. Full strategy deep-dive included on Intelligent.

Right fit

This system works for clinics that are already getting enquiries.

It's designed to capture what you're currently missing — not to generate demand from scratch.

This is a good fit if…

You run an aesthetic clinic, wellness centre, TCM practice, physiotherapy clinic, or body treatment business

Your clients research and enquire outside business hours

Your front desk spends significant time answering the same treatment questions

You're running paid ads and need to convert more of that traffic

You've lost bookings because a lead went cold before you could reply

You want post-treatment follow-up to happen automatically, not manually

🚫

This is not the right fit if…

Your clinic operates primarily on referrals and receives very few inbound enquiries

You're not yet generating consistent website or social traffic

You want a set-and-forget solution with zero onboarding involvement from your side

You need a system that makes clinical recommendations or provides medical advice

You're looking for the cheapest option available — this is a revenue system, not a cost-cut

Founding Client Programme — 5 spots available

We're in our founding phase. We'd like to earn your trust first.

This isn't a promotional offer. We're not discounting to fill a pipeline. We're building a business worth trusting — and that starts with proving the system works on real clinics first.

What you get

  • 50% off the activation fee — any plan
  • Full Monthly Performance Programme rate — same as every future client
  • Dedicated, hands-on involvement at every stage of the build — more than a standard engagement
  • First access to new automations and system features as we build them — included at no extra cost

What we ask for

  • Genuine engagement with the process — not just a passive buyer
  • Permission to document results and publish a case study — you approve everything before it goes public
  • Honest feedback, especially when something isn't working
Apply for a Founding Spot
Pricing

Activation fee. Monthly Performance Programme. Go live in days.

Choose based on how much of your front desk you want the system to cover — from basic AI-assisted enquiries to full multi-channel intake, booking automation, and ongoing conversion work.

Not sure which plan fits? Book a free audit — we'll map your clinic's setup and tell you exactly what you need (and what you don't).

Questions about the system

The things clinic owners ask before they decide.

Can the AI answer questions about our specific treatments accurately?+
Yes. Before the system goes live, we train the AI on your exact treatment menu — including pricing, session counts, expected results, contraindications, and any guidelines you want it to follow. It knows your services the way a well-briefed front desk coordinator would. If a question falls outside what it's trained on, it routes to your team.
Will it ever give medical advice or assess patient suitability?+
No. The system is explicitly configured to answer questions about your treatments as a front desk coordinator would — not as a medical professional. It does not assess individual suitability, make clinical recommendations, or give health advice. Any question involving personal health or contraindications is flagged and handed to your team immediately.
What booking systems does it connect with?+
We integrate with Calendly, Acuity, Booksy, Google Calendar, and most common clinic scheduling systems. If you use a proprietary system, we assess it during onboarding and identify the right connection method.
Does it work on WhatsApp?+
Yes. The Growth and Intelligent plans include WhatsApp integration. Every qualified web enquiry is handed off to your clinic's WhatsApp with full context — treatment interest, questions asked, and preferred timing.
What languages does it support?+
English is available on all plans. Multilingual support — English, Simplified Chinese, and Bahasa Melayu — is available on the Growth and Intelligent plans. The AI responds in the language the visitor uses.
Is client data handled in compliance with PDPA?+
Yes. All data collected through the system is handled in accordance with Singapore's Personal Data Protection Act. We configure data retention and handling practices during onboarding and document them clearly for your records.
How much time does setup take from our side?+
One 45-minute onboarding call. Your treatment list and pricing. Calendar access. That's the full requirement from your side. We handle the build, training, and testing — and nothing goes live without your sign-off.
What happens if the AI gives incorrect information after go-live?+
Before launch, every response scenario is reviewed and approved by you. After go-live, we monitor conversation quality weekly. If the AI encounters a question outside its trained scope, it routes to your team rather than guessing. When treatments, pricing, or protocols change, notify us and we update the knowledge base within one business day.
How do we update the AI when our treatments or prices change?+
Send us the update and we action it within one business day. New treatments, price changes, seasonal promotions — all maintained as part of your Monthly Performance Programme. You'll also receive a monthly conversation review that flags any questions the AI couldn't answer well, so the knowledge base improves over time.

See exactly how the system would work for your clinic.

In a 30-minute audit, we'll walk through your current enquiry flow, show you where the gaps are, and give you a clear picture of what the system would handle — and what it would recover. No obligation.

Audit my booking flow See how enquiries are handled

Takes 30 minutes. Live within days if you decide to proceed.